Julian Gay

Troubleshooting

A 401 Unauthorized response means Shipstar could not verify your identity from the credentials you sent. This is almost always caused by one of a small number…

Fix authentication errors with your API key

A 402 Payment Required response from a generation endpoint means your team's monthly credit allowance is fully used up. No content is generated when this…

What to do when content generation returns a 402 error

Shipstar enforces per-endpoint rate limits to keep the API reliable for everyone. If you send requests too quickly, you will receive a 429 Too Many Requests…

Handle rate limits and 429 Too Many Requests errors

Content generation in Shipstar runs asynchronously. When you trigger a generation request, you receive a contentid and an initial status of pending…

Content generation is stuck in 'pending' or 'processing'

Integrations

Shipstar can push any piece of generated content directly to a Slack channel, so your team and users hear about every release without you copying and pasting…

Connect Slack to post release updates automatically

Shipstar can generate categorized help center articles from your recent commits and sync them directly to your Intercom workspace. This means your help center…

Sync knowledge base articles to Intercom

Shipstar integrates with Featurebase to create help center articles directly in your Featurebase workspace. You connect using an organization API key (no…

Publish help articles to Featurebase

Shipstar can post Twitter/X threads the moment you publish them, or on a recurring schedule, so your audience hears about every release without you leaving…

Post Twitter/X threads automatically on publish

Getting started

Shipstar connects to your GitHub repositories and turns your recent commits into polished marketing content — changelogs, blog posts, social posts, and more.…

Create your account and generate your first changelog

Shipstar reads commits from your GitHub repositories to generate content. Before any content can be generated, you need to install the Shipstar GitHub App on…

Connect a GitHub repository to Shipstar

API keys let you authenticate with the Shipstar API from scripts, CI pipelines, or any external tool. You create and manage them from the API Tokens page in…

Create and manage API keys

Account & billing

Shipstar offers three plans — Free, Solo, and Team — each with a monthly credit allowance used for content generation. Understanding how credits work helps…

Understand plans, credits, and how usage is tracked

The Team plan lets you collaborate with colleagues by pooling credits and sharing access to content review across your projects. Any team member can invite…

Invite teammates and manage your Team plan

How-to guides and what's new, published from shipped work.

Product guides

Shipstar can generate twelve types of content from your GitHub commits. Each type has a specific format, length, and purpose — so you can pick the right one…

What content types Shipstar can generate

Content guidelines give you control over how Shipstar writes — what register it uses, what it includes or skips, and how it refers to your product and users.…

Set content guidelines to control tone and focus

Shipstar's scheduling feature lets you set up recurring calendar events that automatically trigger content generation on a cadence you define — so your…

Schedule automatic content generation

Once Shipstar has generated a piece of content and you're happy with it, publishing gives it a permanent public URL that anyone can visit without logging in.…

Publish content and share it with a public URL

Every piece of content Shipstar generates goes through a simple lifecycle before it's published: it starts as pending while it waits to be processed, moves to…

Review and edit generated content before publishing

Shipstar's Mailing Lists feature lets you build a list of subscribers and deliver Release Notes Email content to them directly. This is the built-in way to…

Use the Mailing Lists feature to send release notes emails

Shipstar includes an embeddable changelog widget that lets you display your published changelog directly on your own website or product — no iframes from a…

How can we help you?

Troubleshooting

Integrations

Getting started

Account & billing

Product guides